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IDProjectCategoryView StatusLast Update
0000136Falcon BMS Known BugsGeneralpublic2021-03-18 18:27
Reporterairtex2019 Assigned To 
PrioritynormalSeverityminorReproducibilityalways
Status newResolutionopen 
PlatformPCOSWindowsOS VersionWindows 10
Product VersionBMS 4.35 U1 
Summary0000136: Wrong/confusing error message when reinstallation fails
DescriptionWhen re-installing BMS the installation fails with the following error message .. it attempts to name the offending registry key but the location is wrong, on x64 systems (which is now all that is supported).

This error message should be updated. (Or maybe just get rid of the error condition entirely? It's not clear to me why the existence of this mostly-empty reg key, pointing to a nonexistent filesystem directory, would block installation.. maybe the intent was to avoid accidental overwrite of user config data.. ok. but if the actual filesystem directory it points to doesn't exist, just go ahead with the fresh install.)
Steps To ReproduceUninstall, re-install.
See attached error message.
Look for that key in regedit .. don't find it.
Look under HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Benchmark Sims
Delete that key
Re-attempt reinstall
Success
TagsFrom-Forum, install, registry, uninstall
Theatre of OperationsKTO

Activities

airtex2019

airtex2019

2021-03-18 18:16

reporter  

image.png (10,209 bytes)   
image.png (10,209 bytes)   
airtex2019

airtex2019

2021-03-18 18:24

reporter   ~0000402

Searching for "wow6432node" on the forum generates pages of hits. 6 threads in past 30 days.

Issue History

Date Modified Username Field Change
2021-03-18 18:16 airtex2019 New Issue
2021-03-18 18:16 airtex2019 File Added: image.png
2021-03-18 18:24 airtex2019 Note Added: 0000402
2021-03-18 18:26 airtex2019 Tag Attached: From-Forum
2021-03-18 18:27 airtex2019 Tag Attached: install
2021-03-18 18:27 airtex2019 Tag Attached: uninstall
2021-03-18 18:27 airtex2019 Tag Attached: registry